Terms & Conditions – Vanamoolya Herbals Welcome to Vanamoolya Herbals. By accessing or using our website (“vanamoolyaherbals.com”) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services. 1. Acceptance of Terms By visiting our Site, placing an order, or using any services provided by Vanamoolya Herbals, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. 2. Eligibility You must be at least 18 years old to purchase products or use services on our Site. By placing an order, you confirm that you meet this requirement. 3. Use of the Website You agree not to: Use the Site for any illegal or unauthorized purpose Interfere with or disrupt the functioning of the website Copy, modify, or distribute content without written permission Attempt to gain unauthorized access to our systems We reserve the right to restrict access to any user who violates these terms. 4. Products & Services All products listed on the Site are subject to availability. We reserve the right to modify, discontinue, or change product details, pricing, or stock without prior notice. Herbal products may react differently for each individual; results may vary. 5. Pricing & Payments Prices displayed on the Site are in INR (Indian Rupees) unless stated otherwise. We reserve the right to update prices at any time. By placing an order, you authorize us and our payment partners to process your payment. Payment methods include online payment options such as UPI, credit/debit cards, net banking, wallets, etc. 6. Shipping & Delivery Shipping timelines, handling, and charges are governed by our Shipping Policy, which forms part of these Terms & Conditions. Delays caused by courier issues, weather, or unforeseen events are outside our control. 7. Returns, Refunds & Cancellations All returns, refunds, and cancellations are handled as per our Return & Refund Policy. Products once opened cannot be returned due to hygiene and safety concerns. 8. Health Disclaimer The products sold by Vanamoolya Herbals are herbal and wellness products, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Consult a doctor if you are pregnant, nursing, have medical conditions, or are taking medications. Use products as directed. 9. Intellectual Property All content on the Site—including text, images, graphics, logos, product descriptions, designs, videos, and trademarks—is the property of Vanamoolya Herbals or its licensors. You may not reproduce, distribute, or use any content without permission. 10. User Accounts If you create an account: You are responsible for maintaining the confidentiality of your login details. You must notify us immediately of any unauthorized access. We may suspend or terminate accounts for misuse or violation of terms. 11. Limitation of Liability Vanamoolya Herbals is not liable for: Any indirect, incidental, or consequential damages Misuse of products or allergic reactions Delays in delivery due to factors outside our control Your use of the Site and products is at your own risk. 12. Indemnification You agree to indemnify and hold harmless Vanamoolya Herbals, its owners, employees, and partners from any claims, losses, or damages arising from your misuse of the Site, products, or violation of these Terms. 13. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or services of those external sites. 14. Termination We reserve the right to suspend or terminate your access to the Site without notice if you violate any Terms. 15. Governing Law These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of [Your State / City] courts. 16. Changes to Terms We may update or modify these Terms & Conditions at any time. The latest version will always be posted on this page.

Category
Health and wellness
Location
Nadavayal,wayanad, kerala,
Branch
4th mile
Years
20
Privacy Policy
# *Privacy Policy – Vanamoolya Herbalcare*

*Last Updated: [Insert Date]*

Welcome to **Vanamoolya Herbals.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our ayurvedic products.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

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## *1. Information We Collect*

We may collect the following types of information:

### *a. Personal Information*

Provided voluntarily by you during:

* Account creation
* Placing an order
* Filling out forms
* Subscribing to newsletters

This may include:

* Name
* Email address
* Phone number
* Billing and shipping address
* Payment details (processed securely through third-party payment gateways)

### *b. Non-Personal Information*

Automatically collected:

* Browser type
* IP address
* Device details
* Pages visited
* Cookies and tracking technologies

### *c. Health-Related Information (If Provided Voluntarily)*

If you share information about your health conditions to receive ayurvedic product recommendations, it is used ONLY to provide guidance and is kept strictly confidential.

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## *2. How We Use Your Information*

We may use your information for:

* Processing and fulfilling orders
* Providing customer support
* Sending order updates and promotional emails
* Improving our website and product offerings
* Personalizing user experience
* Ensuring fraud prevention and security

We never sell your personal information to third parties.

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## *3. Cookies and Tracking Technologies*

We use cookies to:

* Improve site performance
* Store user preferences
* Analyze website traffic
* Enable secure login and checkout

You may disable cookies in your browser settings, but some features may not function properly.

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## *4. Sharing of Information*

We may share information with:

* *Trusted service providers*, such as payment processors, shipping partners, email service tools
* *Analytics providers*, for traffic and performance analysis
* *Legal authorities*, if required by law or to protect our rights

Third-party partners are required to maintain confidentiality.

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## *5. Data Security*

We implement appropriate technical and organizational measures to protect your data from:

* Unauthorized access
* Alteration
* Disclosure
* Destruction

However, no online transmission is 100% secure; users share information at their own risk.

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## *6. Your Rights*

Depending on your location, you may have the right to:

* Access your personal data
* Correct or update information
* Request deletion of your data
* Opt-out of marketing emails
* Withdraw consent at any time

You can exercise these rights by contacting us.

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## *7. Children’s Privacy*

Our website is not intended for individuals under *18 years*.
We do not knowingly collect data from minors. If such information is identified, we delete it promptly.

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## *8. Third-Party Links*

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

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## *9. Changes to this Privacy Policy*

We may update this Privacy Policy from time to time.
Changes take effect immediately once posted on this page.
We encourage you to review it periodically.

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## *10. Contact Us*

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

*Vanamoolya Herbalcare*
Email: vanamoolya@gmail.com
Phone: +91 97784 50927
Address: nadavayal,panamaram,manathavady pin670645,wayanad,kerala
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Cancellation & Refund Policy
* Delivery times are estimates and may vary due to location, courier delays, or unforeseen circumstances.
* Once a product is shipped, tracking details will be provided (where available).
* We are not responsible for delays caused by courier services, customs, or natural events.

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## *6. Returns, Refunds & Cancellations*

* Due to the nature of Ayurvedic and consumable products, *we do not accept returns* unless:

* The product is damaged during delivery
* You receive the wrong item
* Refunds will be processed only after verification and approval.
* Cancellation requests must be made before the order is shipped.
Shipping Policy
Shipping Policy – Vanamoolya Herbals

Last updated: [Add Date]

At Vanamoolya Herbals, we aim to ensure that your herbal and wellness products reach you safely, promptly, and in perfect condition. Please read our shipping policy to understand how orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within 1–2 business days.

Orders placed after 5 PM or on weekends/holidays will be processed on the next business day.

You will receive a confirmation email/SMS once your order is placed and another notification when it has been shipped.

2. Shipping & Delivery Time

Standard delivery within India typically takes 3–7 business days, depending on your location.

Remote or rural areas may take additional time.

Delivery times may be affected by weather, courier delays, or unforeseen circumstances.

3. Shipping Charges

Free shipping may be available above a certain order value (optional).

For orders below the free-shipping threshold, a flat rate shipping fee will be applied during checkout.

Shipping charges (if applicable) are displayed before final payment.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number and a link to track your shipment.

Tracking information may take 24 hours to update.

5. Delivery Attempts

Our courier partner will attempt delivery up to 2–3 times.

If the package is not accepted or the address is incorrect, the order may be returned to us.

6. Shipping Locations

We currently ship across India.

International shipping is not yet available (optional – tell me if you want to include it).

7. Damaged, Leaking, or Incorrect Products

If you receive a damaged, defective, or incorrect product:

Notify us within 48 hours of delivery with photos/videos.

We will arrange a replacement or refund as per our return policy.

8. Address Accuracy

Please ensure that your shipping address, mobile number, and pin code are complete and accurate.
Vanamoolya Herbals is not responsible for delays or lost packages due to incorrect address information
*Vanamoolya Herbalcare*
Email: vanamoolya@gmail.com
Phone: +91 97784 50927
Address: nadavayal,panamaram,manathavady pin670645,wayanad,kerala
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Business Hours
24hrs
Contact Number
Customer Number